333ebt Privacy
Policy
At 333ebt, protecting your personal information is a core part of how we operate. This Privacy Policy explains exactly what data we collect when you use Bangladesh's trusted online casino and sportsbook, how we use it, who we share it with, and the rights you hold over your own information. We are committed to handling your data transparently and securely at every step.
256-bit SSL Encryption
Every connection to 333ebt is secured with industry-standard 256-bit SSL encryption. Your personal details, payment information, and account credentials are fully protected from interception at all times.
You Control Your Data
333ebt players have the right to access, correct, export, or request deletion of their personal data at any time. Submit a data request to our support team and we will respond within the timeframes set out in this policy.
No Data Selling
333ebt does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used solely to operate, secure, and improve your experience on the 333ebt platform.
Secure Payment Handling
Payment data processed via bKash, Nagad, Rocket, Upay, and card networks is handled in accordance with PCI-DSS standards. 333ebt does not store full card numbers on its own servers.
Transparent Cookie Use
We use only essential and analytics cookies on 333ebt. We do not use third-party advertising cookies to build behavioural profiles across external websites. Our cookie use is fully disclosed in Section 5 of this policy.
Dedicated Privacy Support
For any privacy-related queries, data access requests, or concerns about how 333ebt handles your information, contact our dedicated support team at [email protected]. We respond within 4 hours, 24/7.
1. Introduction & Scope
This Privacy Policy (the "Policy") is published by 333ebt ("we", "us", "our", or the "Platform") and applies to all personal data collected from individuals ("you", "your", or the "Player") who access or use the 333ebt website at 333ebt.net, including all associated services such as the online casino, live dealer games, sportsbook, crash games, and all promotional and support features offered on the Platform.
This Policy sets out in clear and accessible terms what categories of personal information we collect, the lawful bases on which we process that information, how we use and store it, when and with whom we may share it, how long we retain it, and the rights you have in relation to your personal data. We encourage all 333ebt users — whether based in Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh — to read this Policy carefully before registering an account or submitting any personal information to the Platform.
By accessing 333ebt and completing the registration process, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. This Policy is to be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy.
Scope note: This Policy covers data collected directly by 333ebt via the website and support channels. It does not cover the data practices of third-party game providers, payment processors, or external websites that may be linked from our platform. We encourage you to review the privacy policies of those third parties independently.
2. Data We Collect
333ebt collects personal data through several channels: directly from you when you register and use the Platform, automatically through your use of the website, and from third parties such as payment processors and identity verification services. The categories of data we collect are described below.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national identity number, passport or driving licence number | Provided by you at registration or during KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, district, postal code) | Provided by you at registration or when updating your account profile |
| Financial Data | bKash / Nagad / Rocket / Upay wallet numbers, bank account references, partial card numbers, transaction history | Provided by you during deposit and withdrawal transactions |
| Technical Data | IP address, browser type, device model, operating system, time zone (Bangladesh Standard Time UTC+6) | Collected automatically when you access the Platform |
| Usage Data | Pages visited, games played, bet amounts, session duration, login timestamps, feature interactions | Collected automatically through server logs and analytics tools |
| Communications Data | Content of support messages, chat transcripts, email correspondence with 333ebt support | Provided by you when you contact our support team |
| Verification Documents | Scanned copies of government-issued ID, selfie photographs, proof-of-address documents | Provided by you when completing the KYC identity verification process |
We collect only the minimum personal data necessary for the purposes described in this Policy. Where data collection is optional, we will make that clear at the point of collection. You are not required to provide optional data, but declining to do so may limit certain features or services available to you on 333ebt.
3. How We Use Your Data
333ebt processes your personal data for specific, legitimate purposes. We do not use your data for any purpose incompatible with the reasons it was originally collected. The primary purposes for which we use your personal information are as follows:
- Account creation and management: To register your 333ebt account, verify your identity, maintain your player profile, and manage your account settings and preferences.
- Service delivery: To provide access to the casino, sportsbook, live dealer games, crash games, and all other features of the 333ebt Platform.
- Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to maintain accurate transaction records.
- Identity verification (KYC): To verify your age (18+), confirm your identity, and comply with anti-money-laundering obligations.
- Responsible gaming: To monitor gameplay patterns and identify potential indicators of problem gambling, and to apply self-exclusion or deposit limits where requested or required.
- Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and any other prohibited conduct on the Platform.
- Customer support: To respond to your support queries, complaints, and data rights requests submitted to [email protected].
- Platform improvement: To analyse usage patterns and technical performance data in order to improve the 333ebt website, fix bugs, and enhance the player experience.
- Promotions and communications: To send you bonus offers, seasonal promotions (such as BPL T20, Eid, or Pohela Boishakh specials), and service updates, where you have opted in to receive such communications. You may unsubscribe at any time.
- Legal compliance: To comply with applicable laws, regulatory obligations, and law enforcement requests where 333ebt is legally required to do so.
Lawful bases for processing: 333ebt processes your data on the following lawful bases: (a) performance of the contract between you and 333ebt; (b) compliance with legal obligations; (c) our legitimate interests in operating a safe and compliant gambling platform; and (d) your consent, where explicitly given (e.g., for marketing communications).
4. Data Sharing & Third Parties
333ebt does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the specific, limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection standards.
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for the security of data within their systems.
- Game providers: Licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as player session identifiers and stake amounts) necessary to deliver their games to you on the 333ebt platform. These providers do not receive your personally identifiable information beyond what is strictly necessary for gameplay delivery.
- Identity verification services: Third-party KYC providers may receive copies of your identification documents and personal details in order to complete age verification and anti-money-laundering checks on 333ebt's behalf.
- Fraud prevention and security: We may share data with third-party fraud detection and cybersecurity services to identify and prevent fraudulent activity, account takeovers, or abuse of the 333ebt platform.
- Analytics providers: Aggregated, anonymised usage data may be shared with analytics partners to help us understand how players interact with 333ebt. This data does not identify individual players.
- Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where we are legally required to do so, or where we believe disclosure is necessary to prevent serious harm or criminal activity.
- Business transfers: In the event of a merger, acquisition, or sale of assets involving 333ebt, your personal data may be transferred as part of that transaction, subject to equivalent data protection commitments by the receiving entity.
All third parties with whom 333ebt shares personal data are required to implement appropriate technical and organisational security measures and to use the data only for the specific purposes for which it was shared.
5. Cookies & Tracking Technologies
333ebt uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the Platform, maintain your login session, remember your preferences, and analyse how the site is used. A cookie is a small text file placed on your device when you visit a website. Cookies allow 333ebt to recognise your browser across sessions and personalise your experience accordingly.
The types of cookies used by 333ebt are described in the table below:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core Platform functions: login sessions, account authentication, security tokens, and fraud prevention checks | Session / up to 24 hours |
| Functional | Remember your language preference, game layout settings, and responsible gaming tool configurations | Up to 12 months |
| Analytics | Collect anonymised data on page visits, game interactions, and session duration to help 333ebt improve platform performance | Up to 24 months |
333ebt does not use third-party advertising cookies or behavioural tracking cookies that build profiles across external websites. You can manage or disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the 333ebt Platform, including your ability to log in and maintain an active session.
Most modern browsers (Chrome, Firefox, Edge, Safari) allow you to view and delete cookies stored on your device. Refer to your browser's help documentation for instructions on managing cookie preferences. Changes to cookie settings take effect the next time you visit 333ebt.
6. Data Retention
333ebt retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods applicable to the main categories of personal data we hold are set out below:
- Account and identity data: Retained for the duration of your active 333ebt account, plus a minimum of 5 years following account closure, in order to comply with anti-money-laundering and record-keeping obligations.
- Financial transaction data: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping requirements.
- KYC verification documents: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later.
- Support communications: Retained for up to 3 years from the date of the most recent interaction, or longer if the communication relates to an unresolved dispute or legal matter.
- Technical and usage data: Retained in identifiable form for up to 13 months, after which it is anonymised and may be retained indefinitely for aggregate statistical analysis.
- Marketing preferences: Retained until you withdraw your consent or unsubscribe, at which point your preferences will be updated within 14 days.
When your personal data is no longer required for any of the above purposes, 333ebt will securely delete or anonymise it. If deletion is not immediately possible due to technical constraints (for example, data held in backup systems), the data will be isolated from further processing until deletion can be completed.
7. Your Rights & Choices
As a 333ebt player, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact the 333ebt support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request, and in most cases significantly sooner.
- Right of access: You have the right to request a copy of the personal data 333ebt holds about you, along with information about how it is used. This is known as a Subject Access Request (SAR).
- Right to rectification: If any personal data 333ebt holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain details directly in your 333ebt account settings.
- Right to erasure: In certain circumstances, you have the right to request that 333ebt delete your personal data — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw consent and no other lawful basis applies. Note that we may be required to retain certain data for legal compliance reasons even after an erasure request.
- Right to restrict processing: You may request that 333ebt restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
- Right to data portability: Where processing is carried out by automated means and based on your consent or on a contract, you may request that 333ebt provide your personal data to you in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data where 333ebt relies on legitimate interests as the lawful basis for processing. You also have an unconditional right to object to the use of your data for direct marketing purposes.
- Right to withdraw consent: Where 333ebt processes your data on the basis of your consent (for example, for marketing emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To submit a data rights request, email [email protected] with "Data Rights Request" in the subject line. Please include your registered email address and a description of your request. We may need to verify your identity before processing the request to protect the security of your account.
8. Data Security
333ebt takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes the following safeguards:
- 256-bit SSL/TLS encryption: All data transmitted between your device and the 333ebt Platform is encrypted using 256-bit SSL/TLS protocols, ensuring that data cannot be intercepted in transit.
- Secure data storage: Personal data is stored on secured servers with access controls that restrict who within 333ebt can view or process your information. Access is granted on a strict need-to-know basis.
- Password hashing: Account passwords are never stored in plain text. 333ebt uses industry-standard cryptographic hashing algorithms to protect stored credentials.
- Fraud monitoring: Automated systems continuously monitor account activity for patterns consistent with fraud, identity theft, account takeover, or money laundering, and flag suspicious behaviour for review.
- Regular security assessments: 333ebt conducts periodic internal security reviews and works with external partners to test the robustness of platform defences.
- Staff training: All 333ebt team members with access to personal data receive regular training on data protection responsibilities and secure data handling practices.
Despite our robust security measures, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, 333ebt will notify affected players as promptly as possible and take all appropriate remedial action. If you believe your 333ebt account has been compromised, contact us immediately at [email protected].
9. Children & Minors
333ebt is strictly an adult platform. Our services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect, process, or store personal data from any person under the age of 18. Age verification is a mandatory step in the 333ebt registration process, and all accounts are subject to ongoing age-verification checks.
If 333ebt becomes aware that personal data has been collected from a person under the age of 18 — whether through registration, support contact, or any other channel — that data will be deleted immediately, the associated account will be closed, and all deposits will be returned to the source payment method. Any winnings accrued during the period of underage use will be forfeited.
If you are a parent or guardian and you believe that a person under the age of 18 in your care has registered on 333ebt or provided personal data to the Platform, please contact us immediately at [email protected]. We will investigate promptly and take all necessary action to remove the data and close the account. 18+ only.
10. Changes to This Policy
333ebt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify registered players by email to the address on file and will publish the updated Policy on this page with a revised effective date prominently displayed at the top of the document.
Minor amendments — such as corrections to typographical errors, clarifications that do not alter the substance of any clause, or updates to contact information — may be made without prior notice, though the revised effective date will always be updated. The most current version of this Privacy Policy will always be accessible at 333ebt.net/privacy-policy.
Your continued use of the 333ebt Platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the revised terms. If you do not agree to any material amendment, you should discontinue use of the Platform and may request account closure by contacting our support team. We recommend that you review this page periodically to stay informed about how 333ebt protects your personal data.
11. Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 333ebt handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 4 hours. Support is provided in English.
For data rights requests — including Subject Access Requests, rectification requests, erasure requests, or objections to processing — please send your request to [email protected] with the subject line "Data Rights Request". To allow us to process your request efficiently and securely, please include your registered 333ebt email address and a clear description of the right you wish to exercise. We may ask you to verify your identity before fulfilling any request.
For general privacy enquiries, feedback about this Policy, or concerns about a potential data breach involving your 333ebt account, contact us at [email protected] with the subject line "Privacy Enquiry". All communications are treated as confidential and handled by our data protection team.
333ebt Support Contact
Email: [email protected]
Availability: 24 hours a day, 7 days a week
Response time: Within 4 hours • Language: English
Questions About Your Privacy at 333ebt?
Our support team is available 24/7 to assist with any data-related enquiry. You can also review our Responsible Gaming policy, explore the FAQ, or head to the 333ebt Casino. 18+ only. Please play responsibly.